With 50 Years of Experience Providing IT Support for Lichfield Businesses

IT Support for Lichfield

Providing a highly personalised, user-focused approach to IT Support in Lichfield, from first to third-line Remote Helpdesk services. We quickly resolve issues while offering guidance and advice on technology best practices.

SystemCare Support Plans

Our SystemCare Support plans offer flexible IT Support solutions tailored to the specific needs of Lichfield businesses.

Co-Managed IT Support

Offering additional expertise and support for IT Managers and Departments in Lichfield.

How to Contact Us

We like to talk, please call us on 01827 219540 or book a teams meeting, or visit our Contact Us page

Our SystemCare Support Plans Include:

View of the National Memorial Arboretum in Staffordshire, a symbol of remembrance, highlighting the importance of reliable IT support for businesses in Lichfield.

IT Support Lichfield

  • Fast and friendly remote IT support in Lichfield with a dedicated team
  • Onsite support in Lichfield from experienced engineers
  • IT support for remote workers in Lichfield businesses
  • New starter and leaver user management for Lichfield businesses
  • Rapid response times with monitored IT support in Lichfield
  • Comprehensive ticket management with regular updates for Lichfield clients
  • Critical system issue escalation for businesses in Lichfield

Lichfield communications tower providing IT infrastructure and support for local businesses

Proactive Monitoring

  • Server and Workstation Monitoring for Lichfield businesses
  • Automated proactive system maintenance to keep Lichfield IT running smoothly
  • Proactive patching to fix system vulnerabilities for Lichfield businesses
  • Scheduled out-of-hours device restarts to reduce downtime for Lichfield users
  • Ransomware detection and device isolation for enhanced security in Lichfield
  • Backup success monitoring to ensure your data remains secure

Pegasus statue at National Memorial Arboretum symbolising resilience and IT support in Lichfield

Managed Services

  • Provisioning and management of Microsoft 365 productivity suite for Lichfield businesses
  • Microsoft Teams Phone unified communication solutions tailored for Lichfield companies
  • Email archiving, advanced threat protection, phishing, and impersonation protection for Lichfield businesses
  • Advanced endpoint protection for Lichfield organisations
  • Security awareness training for Lichfield users
  • Business continuity, disaster recovery, and cloud SaaS protection for Lichfield companies

Microsoft Teams Phone

A flexible, cloud based calling platform that lets you stay in touch and get more done anywhere.

Why choose our IT Support

We have built a strong reputation and forged lasting business relationships on the principles of straightforward advice, trust and ethical business practice. Communicating the often complex nature of IT personably and in plain English ensures our customers receive the friendly, quality service that they have come to expect from us.

We do not use automated systems, you’ll always talk to our IT experienced specialists provide professional support in a language you can understand.

Remote Support in Lichfield

Our dedicated remote IT support team in Lichfield will resolve issues swiftly, ensuring minimal disruption for your users

User Administration

We offer a comprehensive user account administration service for Lichfield businesses, ensuring full compliance

Remote Connectivity

Ensure your remote workers in Lichfield have a reliable and secure connection to your business systems

Account Management

Our Account Managers work closely with the support team to ensure you receive the level of service you expect in Lichfield

24/7 Monitoring

We provide 24×7 monitoring of your systems, often resolving issues in the background with no impact on your users in Lichfield

IT Services

Enhance your IT with our extensive range of services and expertise, tailored to help Lichfield businesses achieve their goals

FAQs

What type of businesses do you support?

With over 50 years of experience supporting small to medium-sized businesses across the Midlands, we offer comprehensive IT management solutions. Whether you need full IT support or additional services to complement your existing IT team, we are here to assist Lichfield businesses with all their IT needs.

While we resolve most customer issues remotely via phone or various remote connection tools, we believe that not all problems can be fixed remotely. In some cases, an onsite visit can significantly reduce customer inconvenience. That’s why onsite support is included in our SystemCare support plans for businesses in Lichfield.

Our SystemCare Premium plans include hardware cover, with the only condition being that network servers are covered by a warranty service after the manufacturer’s warranty expires. We also provide loan devices as part of our hardware cover, ensuring users in Lichfield can continue working while hardware issues are resolved.

We are always happy to collaborate with our customers’ third-party suppliers, whether it’s setting up remote connectivity, configuring systems to meet specific requirements, or working together on projects for businesses in Lichfield.

MT Services is a Managed Service Provider based in Tamworth, Staffordshire, founded in 1973 we have evolved together with the IT industry, through many changes to being at the forefront of today’s on premise and cloud solutions.

We have built a strong reputation and forged lasting business relationships on the principles of straightforward advice, trust and ethical business practice. Communicating the often complex nature of IT, personably and in plain English ensures our customers receive the friendly, quality service that they have come to expect.

Expert local IT support
by people who care.

We’re here to help!